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IT leadership has been the key in driving digital transformations within organizations. But that’s not enough anymore. Majority of transformations are failing to create any real business impact. Business organizations have a lack of trust with the IT organization and IT organizations have false sense of successful executions of transformation strategies.
How does the IT department ensure customer adoption of new value propositions? How does the IT organization prevent the executive staff to create “shadow-IT”? In this blog:
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